About UsTristar
Cap And Garment, which was founded in 1983, is a family
owned highly specialized headwear manufacturer with its
plant located in Richmond, B.C, Canada. The facility is
6000 square feet and employs 50 people. The plant is
capable of producing 20,000 caps a month. Our headwear
is made using newest sophisticated sewing, cutting,
embroidery and silk screening equipment available. We
use the best fabrics, trims and finishing materials. By
providing custom “Made in Canada” headwear solutions
with more than 23 years of knowledge and experience in
headwear manufacturing industry, we remain proud to be
the largest headwear manufacturer in Western Canada and
a leader in contract manufacturing and private labeling.
Since the beginning, Tristar has not carried any stock
of ready-made headwear. We manufacture our own headwear
from scratch to finish and take our motto “TRULY
CUSTOM” very seriously. We produce the finest
quality truly custom headwear with choice of extensive
selection of styles, colours, fabrics, trims, back
closures and other personal options shown on this site
or else a new concept or styles created by you, the
client. Our designs created by us over the years provide
access to huge array of the latest trends, leading edge
designs and ideas offered on this site. Our team of
experienced designers is capable of fixing any
imperfections or modifying a style to suit your style
and using fine workmanship and artistry can create a
masterpiece each and every time.

With change in Global economy and the rise in customer
demands, Tristar Cap and Garment has formed a
partnership with off-shore manufacturer in China since
2000.This plant is capable of manufacturing caps in
surplus of 20,000 a day (minimum of 244 units and up),
knitted touques (244 and up), woven labels (5000 and up)
and embroidered patches (244 and up) catering to needs
of private label, catalogs, special promotions and
special event customers.
With operatives in China to oversee all production
processes undertaken, we ensure that the product
delivered is of the standard expected by the client at
all times. It is our policy to ensure the following
Quality standard and the Ethical practices steps are
adhered to for all products manufactured by us in China:
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Our
Tristar Cap & Garment partnership factory is subject
to a Factory Audit to ensure all products pass
stringent safety standards and that they meet
health, safety and fair labour standards.
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Prior to production, all counter samples will be
submitted for any required changes and approval
usually in 2 to 3 weeks.
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Production samples submitted for further approval
and to allow final changes if necessary.
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Intra production checks undertaken by inspectors to
ensure consistent product quality.
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Final shipment is re-inspected against the sample
approved to ensure that goods comply with clients’
requirements.
This
process serves to minimize the risk of inferior goods
being shipped to our clients.
We have built our business on strong morals of trust and
honesty at Tristar Cap & Garment Ltd. We take great
pride in ensuring that our customers get the same level
of consistent service from us. Our client retention
record of customers like Roots, Mountain Equipment Co-op
and to institution like RCMP, Correction Canada, B C
Ferries, Vancouver Police and Fire Department is a
testament to our ability to exceed our customer's
expectations and never take their business for granted.
Our goal of 100% customer satisfaction, 100% of the time
is something we live by.
Whether you are first time buyer or a purchasing
professional, you will receive quality headwear at
competitive prices, on time delivery and the best
customer service in the industry.
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